Job Description
Join Oakland Connect Solutions' exclusive hiring event for Call Center Agents with DAILY PAY! We're seeking motivated professionals to deliver exceptional customer service while enjoying immediate compensation.
Why Work With Us?
- Daily Pay: Get paid every day for your work!
- Full-Time Benefits: Health insurance, paid time off, and retirement plans.
- Career Growth: Clear advancement paths and professional development.
- Modern Workspace: State-of-the-art facility in downtown Oakland.
Hiring Event Details:
Date: October 15, 2023
Time: 9:00 AM - 4:00 PM
Location: 123 Broadway Street, Oakland, CA 94607
No appointment needed – walk-ins welcome!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries, complaints, and technical issues efficiently
- Document interactions accurately in CRM systems
- Meet performance metrics (call handling time, customer satisfaction)
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (college degree preferred)
- 6+ months customer service/call center experience
- Excellent verbal/written communication skills
- Proficient with Windows OS and CRM software
- Type 35+ WPM with high accuracy
- Ability to work flexible shifts (including weekends)
- Positive attitude and problem-solving mindset