Job Description
Join our dynamic team at Global Connect Solutions! We're hosting an exclusive hiring event for motivated individuals seeking immediate full-time opportunities in our Detroit call center.
This is your chance to launch a rewarding career in customer service with industry-leading benefits, paid training, and rapid advancement paths. Our state-of-the-art facility offers a supportive environment where your skills make a real impact.
Why Choose Us?
• Competitive compensation with performance bonuses
• Comprehensive paid training program
• Health, dental, and vision benefits
• Career growth opportunities
• Positive, team-oriented culture
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism and empathy
- Resolve customer concerns through effective problem-solving
- Meet/exceed performance metrics for call quality and efficiency
- Maintain detailed customer records in CRM systems
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Minimum 6 months customer service experience
- Exceptional verbal communication skills
- Ability to type 30+ WPM with accuracy
- Proficient with basic computer applications
- Reliable transportation to downtown Detroit location
- Positive attitude and teamwork mindset