Job Description
Join our award-winning customer support team in sunny Tampa! We're seeking energetic professionals to deliver exceptional service to global clients. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment with growth opportunities. No experience required – we provide paid training!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (handle time, satisfaction)
- Collaborate with team members to resolve complex issues
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to work in fast-paced environment
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Tampa location