Job Description
Immediate Hire Call Center Event in Detroit, MI! Join our dynamic team at Global Connect Solutions for a high-energy hiring event on October 28th. We're seeking passionate individuals to fill full-time customer service positions with competitive pay and comprehensive benefits. No experience required – we provide paid training!
Why Work With Us?
- Start your career immediately – positions begin within 72 hours of hiring
- Comprehensive benefits package including health insurance and retirement plans
- Career advancement opportunities and performance-based bonuses
- Modern, collaborative work environment with state-of-the-art technology
- Flexible scheduling options to fit your lifestyle
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products, services, and account information
- Document all interactions accurately in CRM systems
- Meet key performance metrics including call quality and resolution rates
- Collaborate with team members to enhance customer experiences
- Adhere to company policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service or call center experience preferred
- Exceptional communication and active listening skills
- Ability to type 35+ words per minute with 95% accuracy
- Proficient in basic computer applications (MS Office, CRM systems)
- Strong problem-solving abilities and patience under pressure
- Must be available for flexible scheduling including evenings and weekends