Job Description
Join our exclusive Hiring Event for Call Center Positions! We're actively seeking motivated individuals with no prior experience to join our dynamic team in Kansas City, MO and North Carolina. This is your gateway to a rewarding career in customer service with comprehensive training provided.
Global Connect Solutions is a premier customer service provider committed to employee growth and development. Our hiring events offer immediate opportunities for career advancement, competitive benefits, and a supportive work environment. Don't miss this chance to launch your professional journey!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet daily performance metrics and quality standards
- Collaborate with team members to improve service delivery
- Participate in ongoing training and development programs
Qualifications
- No prior experience required – training provided!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Positive attitude and customer-focused mindset
- Ability to work flexible shifts including evenings/weekends
- Pass background check and drug screening