Job Description
Join our dynamic call center team in Fresno! We're hosting a hiring event for motivated individuals no experience necessary. Enjoy competitive pay, comprehensive training, and opportunities for career growth. Perfect for career changers, recent graduates, or anyone seeking a stable job with benefits. On-the-spot interviews available! Don't miss this chance to launch your career in customer service.
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in company databases
- Meet performance metrics for call volume and resolution times
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Ability to type 25+ WPM with accuracy
- Comfortable working in a fast-paced environment
- Basic computer literacy and internet navigation
- Positive attitude and customer-focused mindset
- Reliable transportation to Fresno location