Job Description
Join our elite customer service team in Louisville! We're hosting a hiring event for motivated individuals seeking weekly pay in a dynamic call center environment. Enjoy competitive compensation, comprehensive benefits, and immediate start opportunities.
Why You'll Love Working With Us:
- Weekly paycheck for financial flexibility
- Performance-based bonuses and incentives
- Free parking and downtown location
- 401(k) with company matching
- Clear career advancement pathways
Transform your passion for helping people into a rewarding career. Apply today and start earning next week!
Responsibilities
- Handle 50-70 inbound/outbound calls daily with exceptional professionalism
- Resolve customer inquiries using CRM systems and knowledge bases
- Meet/exceed KPIs including CSAT, AHT, and FCR metrics
- Document interactions accurately in Salesforce and Zendesk
- Collaborate with supervisors to improve service quality
- Participate in quarterly training sessions for skill development
Qualifications
- High school diploma or GED required
- 1+ years customer service/call center experience
- Proficient in Microsoft Office and call center software
- Type 40+ WPM with 98% accuracy
- Strong conflict resolution and active listening skills
- Flexible availability including evenings/weekends