Job Description
Launch your customer service career with ConnectPro Solutions! We're hiring passionate Call Center Representatives in New York with immediate weekly pay and comprehensive paid training. Join our award-winning team where your growth matters.
What We Offer:
- Weekly pay (every Friday!)
- 2-week paid training program
- Competitive hourly wages + bonuses
- Health/Dental/Vision benefits
- Clear career advancement path
As a vital part of our client success team, you'll resolve inquiries, build relationships, and deliver exceptional experiences. No experience needed – just bring your positive attitude!
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve billing, technical, and service inquiries
- Document interactions in CRM systems accurately
- Meet/exceed quality and efficiency metrics
- Collaborate with team members for seamless service
- Adapt to evolving product knowledge
- Maintain HIPAA/GDPR compliance standards
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Ability to type 30+ WPM
- Comfortable with multi-tasking
- Basic computer proficiency
- Positive problem-solving mindset
- Reliable transportation to NYC location
- Flexible availability (some weekends required)