Job Description
Join our award-winning call center team in Louisville, KY and enjoy the flexibility of daily pay! We're seeking motivated individuals to provide exceptional customer service while building rewarding careers. No experience needed—comprehensive paid training provided. Competitive hourly wages plus performance bonuses. Modern downtown office with free parking and transit access. Full benefits package available after 60 days. Apply today and start earning tomorrow!
Responsibilities
- Handle high-volume inbound/outbound customer calls with professionalism
- Resolve customer inquiries, complaints, and technical issues
- Meet/exceed performance metrics (call handling time, CSAT scores)
- Document interactions accurately in CRM systems
- Participate in ongoing training and skill development
- Collaborate with team members to improve service quality
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Reliable transportation and punctuality
- Basic computer proficiency (typing 30+ WPM)
- Pass background check and pre-employment screening
- Positive attitude and problem-solving mindset