Job Description
Join our award-winning call center team and enjoy the freedom of daily pay! We're hosting an exclusive hiring event for motivated individuals seeking immediate income and career growth. No experience required – we provide comprehensive training and ongoing support.
Why You'll Love Working With Us:
- Daily pay option – access your earnings every day you work
- Competitive hourly rates + performance bonuses
- Comprehensive benefits package (medical/dental/vision)
- Clear career advancement paths to leadership roles
- Modern, collaborative work environment in downtown Oakland
Hiring Event Details:
Date: October 28, 2023
Time: 9:00 AM - 5:00 PM
Location: 555 Broadway Plaza, Oakland, CA 94607
Bring photo ID and resume – interviews conducted on-site!
Responsibilities
- Handle 50-80 daily inbound/outbound calls with professionalism
- Resolve customer inquiries using CRM systems and knowledge bases
- Meet/exceed performance metrics (AHT, CSAT, FCR)
- Document interactions accurately in Salesforce/Zendesk
- Collaborate with team leads to improve service quality
- Participate in weekly coaching and skill-building sessions
Qualifications
- High school diploma or GED equivalent
- Minimum 1 year customer service experience preferred
- Typing speed of 35+ WPM with 95% accuracy
- Proficient in Microsoft Office and CRM platforms
- Ability to work flexible shifts including weekends
- Strong problem-solving and active listening skills
- Positive attitude with resilience under pressure