Job Description
Join our award-winning customer service team in Oakland! We're seeking motivated individuals for immediate hire with comprehensive paid training. No experience required – we provide all tools for success. Enjoy competitive pay, flexible scheduling, and career advancement opportunities. Work in a supportive environment where your contributions matter. Apply today and start your new career journey!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Adhere to company policies and regulatory standards
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (Windows, typing)
- Positive attitude and problem-solving mindset
- Reliable internet for remote/hybrid options