Job Description
Immediate Call Center Positions Available in Long Beach, CA!
Join our dynamic team at Customer Connect Solutions for our exclusive hiring event. We're seeking motivated individuals to deliver exceptional customer service in a fast-paced call center environment. No experience necessary – we provide comprehensive training! Enjoy competitive pay, flexible scheduling, and career growth opportunities.
Event Details:
- Date: October 15, 2023
- Time: 9:00 AM - 3:00 PM
- Location: 455 Pine Ave, Long Beach, CA 90802
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products, services, and billing
- Document interactions and maintain accurate case records
- Meet/exceed performance metrics including call quality and resolution time
- Collaborate with team members to improve service efficiency
- Adhere to company policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to navigate multiple computer systems simultaneously
- Customer service mindset with problem-solving aptitude
- Flexible availability including evenings and weekends
- Previous call center experience preferred but not required
- Typing speed of 30+ WPM