Job Description
Join Our Call Center Hiring Event in Portland!
Are you ready to launch your career in customer service? ConnectServe Solutions is hosting a hiring event for entry-level call center representatives in Portland, Oregon. No prior experience required – we provide comprehensive training to help you succeed!
As a valued member of our team, you'll handle inbound/outbound calls, resolve customer inquiries, and deliver exceptional service. Enjoy competitive pay, flexible schedules, and growth opportunities in a supportive environment. Perfect for career changers, recent graduates, or anyone seeking a fresh start!
Event Details:
📅 Date: October 15, 2023
⏰ Time: 9:00 AM - 4:00 PM
📍 Location: 450 NW Everett St, Portland, OR 97209
🎁 On-the-spot interviews and same-day offers!
Responsibilities
- Handle 50-80 daily calls with professionalism and empathy
- Resolve customer inquiries regarding products, services, and account information
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to escalate complex issues
- Participate in ongoing training and development programs
- Maintain positive customer relationships through consistent follow-up
Qualifications
- No prior call center experience required!
- High school diploma or equivalent (GED accepted)
- Strong verbal communication and active listening skills
- Ability to navigate multiple computer systems simultaneously
- Comfortable working in a fast-paced, target-driven environment
- Reliable internet connection for remote work options
- Positive attitude and willingness to learn new technologies
- Must pass background check and drug screening