Job Description
Join our award-winning team at Premier Customer Solutions! We're hosting an exclusive hiring event for motivated individuals seeking entry-level careers in customer service. No experience is required – we provide comprehensive training to launch your professional journey. Enjoy competitive pay, flexible scheduling, and opportunities for advancement. Our modern Indianapolis facility offers a supportive environment with state-of-the-art technology. Apply today and start your rewarding career in just weeks!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and account information
- Document interactions accurately in our CRM system
- Meet daily performance metrics for call volume and quality
- Collaborate with team members to improve customer satisfaction
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency with ability to navigate multiple systems
- Positive attitude and willingness to learn
- Reliable transportation to our downtown Indianapolis location
- Ability to work flexible shifts including evenings and weekends
- Pass background and drug screening