Job Description
Join our award-winning call center team in Milwaukee and enjoy weekly paychecks! We're hiring enthusiastic Customer Service Representatives to deliver exceptional experiences for Fortune 500 clients. No experience required – we provide comprehensive training and career advancement opportunities.
Why Work With Us?
- Pay every Friday with direct deposit
- Comprehensive health benefits (Day 1)
- On-site parking and modern facilities
- Performance-based bonuses up to $500/month
- Referral program ($500 per hire)
Our Milwaukee hub is centrally located with easy access to public transit. Apply today to start your career in customer service!
Responsibilities
- Handle 80+ daily calls with professionalism and empathy
- Resolve customer inquiries using CRM systems
- Meet/exceed quality metrics (90%+ CSAT scores)
- Document interactions in Salesforce and Zendesk
- Collaborate with team leads on process improvements
- Adhere to PCI compliance standards
- Participate in bi-weekly coaching sessions
Qualifications
- High school diploma or equivalent (GED accepted)
- Minimum 50 WPM typing speed
- Basic computer proficiency (Windows, Office)
- Clear communication in English/Spanish bilingual+
- Ability to work flexible shifts (6am-9pm)
- Pass background check/drug screen
- Positive attitude with problem-solving mindset