Job Description
Join our award-winning call center team and get paid weekly! We're immediately hiring motivated Customer Service Representatives in Washington DC and Ohio. Enjoy competitive pay, comprehensive training, and career advancement opportunities. No experience required – we provide all the tools you need to succeed!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using CRM systems
- Meet performance metrics (call volume, resolution time)
- Document interactions accurately in Salesforce
- Collaborate with team members for seamless service
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency (typing 30+ WPM)
- Ability to work flexible shifts including weekends
- Positive attitude and problem-solving mindset
- Pass background check and drug screen