Job Description
Are you looking for a stable career with weekly pay in the heart of Chicago? TechConnect Solutions is hosting a Hiring Event for dynamic Chat Support Representatives.
We are seeking individuals who excel in digital communication and possess a customer-first mindset. As a Chat Support Agent, you will be the voice of our brand, helping customers navigate products and resolve issues through our online chat platform.
Why Join Us?
- Competitive hourly rate ($18.00 - $25.00).
- Weekly paychecks to help you manage your finances.
- On-site Hiring Event in Chicago, IL.
- Opportunities for career advancement.
Responsibilities
- Respond to customer inquiries promptly and professionally via live chat and email.
- Resolve customer complaints, issues, and questions with a focus on customer satisfaction.
- Assist customers with product information, account management, and troubleshooting.
- Maintain accurate records of all customer interactions and transactions.
- Collaborate with team leads to improve support processes and response times.
- Adhere to all company policies, procedures, and safety guidelines.
Qualifications
- High school diploma or equivalent required.
- Excellent typing speed (40+ WPM) and accuracy.
- Strong written communication skills with a professional tone.
- Reliable high-speed internet connection (required for remote/hybrid chat roles).
- Previous experience in customer service, sales, or technical support is preferred.
- Ability to work flexible shifts, including evenings and weekends.