Job Description
Are you looking for weekend shift jobs with immediate start opportunities in New York and Illinois? Apex Logistics Solutions is currently hiring dedicated Customer Service Associates to join our dynamic team. We pride ourselves on a culture of growth and support, making this the perfect role for those with no experience required but a strong desire to learn.
In this position, you will be the face of our brand, interacting with clients and ensuring their satisfaction. We offer comprehensive training, flexible scheduling, and a pathway to long-term career advancement.
Responsibilities
- Greet and assist customers via phone, email, and chat with a friendly and professional demeanor.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Resolve customer inquiries and complaints in a timely manner to ensure high satisfaction rates.
- Collaborate with the warehouse and logistics team to coordinate timely deliveries.
- Maintain accurate records of customer interactions and transactions.
- Ensure the sales floor or workspace is organized and tidy.
Qualifications
- Must be at least 18 years of age.
- No prior experience is necessary; we provide full paid training.
- Must be available to work weekends (Saturday and Sunday).
- Basic computer proficiency and typing skills.
- Reliable transportation to the Chicago location.
- Strong communication skills and a positive attitude.