Job Description
Join our dynamic team as a Local Customer Service Representative in Denver, CO! We're seeking energetic professionals with exceptional communication skills to deliver outstanding service. Enjoy the flexibility of daily pay and immediate start to kickstart your career. Work in a supportive environment where your contributions are valued, and grow with a company committed to your success.
Responsibilities
- Handle inbound/outbound calls, emails, and live chats with professionalism
- Resolve customer inquiries, complaints, and technical issues efficiently
- Update and maintain customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet/exceed performance metrics including call quality and resolution times
- Adhere to company policies and regulatory requirements
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years of customer service or call center experience
- Strong verbal/written communication and problem-solving skills
- Proficiency with CRM software (e.g., Salesforce, Zendesk)
- Ability to multitask in a fast-paced environment
- Reliable internet connection and quiet home office space
- Must pass background check and drug screening