Job Description
Join ExpressCare Staffing's elite customer service team and get paid DAILY! We're seeking passionate representatives to deliver exceptional support to Milwaukee residents. Enjoy flexible shifts, comprehensive training, and immediate start opportunities. Perfect for students, gig workers, or anyone needing quick access to earnings. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound/outbound calls for local utility and service providers
- Resolve customer inquiries with empathy and efficiency
- Process payments and account updates in real-time
- Maintain accurate call records in CRM systems
- Collaborate with team leads to improve service quality
- Meet daily performance metrics (call volume, resolution rate)
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong verbal communication skills
- Ability to navigate multiple software systems
- Reliable transportation to downtown Milwaukee office
- Flexibility to work evenings/weekends (4x10 shifts)
- Basic math skills for payment processing