Job Description
Join LocalCare Solutions as a Customer Service Representative and enjoy the flexibility of daily pay! We're seeking energetic professionals to deliver exceptional service to our Oklahoma City community. This role offers immediate start opportunities with competitive hourly pay and a supportive team environment. Help us create positive customer experiences while advancing your career in a growing industry.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism and efficiency
- Resolve customer issues using active listening and problem-solving techniques
- Process transactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics while maintaining quality standards
- Provide feedback to improve customer experience processes
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year customer service experience
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Proficiency with computer systems and CRM software
- Reliable transportation to Oklahoma City location
- Positive attitude with conflict resolution abilities