Job Description
Join our award-winning customer service team in Long Beach, CA! We're seeking motivated individuals to deliver exceptional support while enjoying the flexibility of daily pay and comprehensive paid training. No experience necessary – we provide all tools for success in a dynamic, growth-oriented environment.
Why Choose Us?
- Daily pay options (next-day cash transfer)
- 7-day paid training program
- Health benefits and retirement plans
- Clear advancement path to team lead/supervisor
- Modern downtown office with ocean views
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders, returns, and account modifications
- Document interactions in CRM system with precision
- Collaborate with technical teams for complex issues
- Meet/exceed quality and productivity metrics
- Contribute to team improvement initiatives
Qualifications
- High school diploma or equivalent
- Strong communication and empathy skills
- Ability to type 30+ WPM with accuracy
- Reliable transportation to Harbor Blvd location
- Flexibility to work weekends/rotating shifts
- Pass background check and drug screen
- Must be authorized to work in the US