Job Description
Join our award-winning customer service team and experience the freedom of daily pay! We're seeking empathetic professionals to deliver exceptional support from home across Jacksonville, FL and Georgia. Enjoy competitive pay, flexible scheduling, and the satisfaction of making a real difference.
What You'll Gain:
- Daily pay option - access your earnings immediately!
- Comprehensive paid training
- Full benefits package (health/dental/vision)
- Home office stipend
- Career advancement opportunities
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders, returns, and account modifications
- Document interactions in CRM systems
- Meet performance metrics (CSAT, AHT)
- Collaborate with support teams on complex cases
- Identify process improvement opportunities
- Maintain product knowledge through training
Qualifications
- 1+ years customer service experience
- High school diploma or equivalent
- Exceptional communication skills
- Strong problem-solving abilities
- Proficient with CRM software
- Quiet home office setup
- Reliable high-speed internet
- Must reside in FL or GA