Job Description
Join Coastal Support Solutions and transform your career with daily pay and paid training! We're seeking passionate Customer Service Representatives in Virginia Beach to deliver exceptional experiences while earning competitive hourly wages. No experience needed – we invest in your growth with comprehensive training and same-day payment options. Enjoy flexible scheduling, advancement opportunities, and a supportive team environment. Apply today and start earning tomorrow!
Responsibilities
- Resolve customer inquiries via phone, email, and chat with exceptional professionalism
- Process transactions and maintain accurate customer records in our CRM system
- Collaborate with team members to resolve complex escalations efficiently
- Meet/exceed performance metrics for resolution times and customer satisfaction
- Actively participate in ongoing training to refine product knowledge and skills
- Identify upsell opportunities to enhance customer experience
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and typing skills (35+ WPM)
- Customer service mindset with empathy and patience
- Reliable transportation to our Virginia Beach location
- Must pass background check and drug screening