Job Description
Launch your career in customer service with our exclusive hiring event! Global Customer Solutions Inc. is seeking motivated individuals for entry-level Customer Service Representative positions across North Carolina and New York. No experience required – we provide comprehensive training!
Why Join Us?
- Competitive salary with growth opportunities
- Comprehensive benefits package (health, dental, vision)
- Clear career advancement paths
- Supportive team environment
Event Details: October 15, 2023 | 9:00 AM - 4:00 PM | Charlotte, NC (Virtual options available for NY candidates)
Responsibilities
- Handle inbound/outbound customer calls and digital inquiries
- Resolve product/service issues with empathy and efficiency
- Process transactions and update customer records
- Collaborate with team members to ensure seamless service
- Meet performance metrics for response time and resolution
- Maintain detailed documentation of customer interactions
Qualifications
- No prior experience required – open to all backgrounds!
- High school diploma or equivalent
- Exceptional verbal/written communication skills
- Proficient in basic computer applications
- Strong problem-solving abilities
- Positive attitude and customer-first mindset
- Ability to work flexible shifts (including weekends)