Job Description
Join our exclusive hiring event for entry-level Customer Service Representatives! No prior experience required – we're seeking motivated individuals ready to launch their careers in customer service. This is your opportunity to work with Fortune 500 clients and receive paid training. Our Philadelphia-based team offers competitive pay, comprehensive benefits, and growth opportunities. Plus, we have additional positions available in Ohio!
What You'll Gain:
- Full-time position with day-one benefits
- 4 weeks of paid training
- Career advancement pathways
- Flexible scheduling options
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet/exceed customer satisfaction metrics
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
Qualifications
- No experience required – we train from scratch!
- High school diploma or equivalent
- Strong communication skills (written/spoken)
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable transportation to our Philadelphia location