Job Description
Join Atlanta's fastest-growing customer service team! No experience required—we provide comprehensive paid training to launch your career. ConnectServe Solutions offers competitive pay, growth opportunities, and a supportive team environment. Perfect for motivated individuals seeking stable employment with advancement potential.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using CRM systems
- Document interactions accurately in company databases
- Meet daily performance metrics (e.g., call volume, quality scores)
- Collaborate with team members to improve service delivery
- Adhere to company policies and regulatory requirements
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills (written & verbal)
- Basic computer proficiency
- Ability to work flexible shifts
- Positive attitude and problem-solving mindset
- Pass background check and drug screening