Job Description
Launch your career in customer service with no experience required! Global Connect Solutions is seeking motivated individuals for our Orlando call center positions. We provide comprehensive paid training to equip you with the skills needed to succeed. Join a supportive team where your growth matters, with competitive pay and opportunities for advancement. Apply today and start your journey!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries efficiently using our CRM system
- Document interactions accurately in our database
- Meet performance metrics for call quality and resolution time
- Collaborate with team members to enhance service delivery
- Adhere to company policies and regulatory requirements
Qualifications
- High school diploma or equivalent (GED)
- No prior experience required
- Strong communication and active listening skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and problem-solving mindset
- Must pass background check and drug screen