Job Description
Launch your career in customer service with our industry-leading training program! No prior experience needed—we provide comprehensive paid training to equip you with the skills to succeed. Join our vibrant Tampa team and deliver exceptional support to local customers while building a stable career path.
What We Offer:
- Full-time position with competitive hourly pay
- 2 weeks of paid hands-on training
- Health benefits after 90 days
- Clear career advancement opportunities
- Supportive team environment
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Basic computer proficiency
- Ability to work flexible shifts (including weekends)
- Positive attitude and problem-solving mindset
- Must pass background check and drug screen