Job Description
Join our award-winning customer service team at Premier Support Solutions! We're hosting an exclusive hiring event for motivated individuals seeking weekend opportunities in Jacksonville, FL. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your growth is prioritized. Perfect work-life balance with weekend shifts only. Apply now to start your career with a company that values your contribution!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and troubleshoot technical issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to optimize service delivery
- Meet/exceed performance metrics for customer satisfaction
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Ability to work independently in a fast-paced environment
- Proficiency with Microsoft Office and CRM tools
- Flexibility to work weekends (Sat/Sun) with occasional holidays
- Valid Florida driver's license (if applicable to role)