Job Description
Join our award-winning call center team in Louisville and kickstart your career with comprehensive paid training! We're seeking motivated individuals to deliver exceptional customer service during weekend shifts (Saturday/Sunday). Enjoy competitive pay, benefits eligibility, and a supportive team environment where your growth matters. No prior experience required – we provide all training needed to succeed. Apply today and transform your weekends into a rewarding career path!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (quality, speed, satisfaction)
- Collaborate with team members to improve processes
- Adhere to company policies and security protocols
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Basic computer proficiency
- Ability to work weekends consistently
- Customer-focused mindset
- Reliable transportation
- Positive attitude and team player
- Willingness to learn new technologies