Job Description
Join our award-winning team in Washington, IL where your skills are rewarded weekly! We're seeking passionate Customer Service Representatives for immediate openings with comprehensive paid training. Enjoy competitive pay, flexible scheduling, and a supportive environment that values your growth. No experience necessary – we provide everything you need to succeed!
Why Work With Us?
- Weekly paycheck (every Friday!)
- 2-week paid training program
- Health benefits & 401k matching
- Clear career advancement path
- Modern, energy-efficient facility
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve billing, technical, and account inquiries
- Document interactions in CRM systems accurately
- Meet performance metrics (CSAT, handle time)
- Collaborate with team to improve service quality
- Adhere to compliance protocols (HIPAA, PCI-DSS)
- Participate in ongoing skill development
Qualifications
- High school diploma or equivalent (required)
- Strong verbal communication skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (typing 30+ WPM)
- Positive attitude and problem-solving mindset
- Reliable transportation to Washington, IL facility
- Willingness to work flexible shifts