Job Description
Join our award-winning call center team in Long Beach, CA! We're seeking motivated Customer Service Representatives with weekly pay and comprehensive paid training. Enjoy competitive wages, flexible scheduling, and a supportive environment where your growth is prioritized. No experience necessary – we provide all the tools for success!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution rates)
- Collaborate with team leads to improve service quality
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (required)
- Strong communication and active listening skills
- Ability to navigate multiple software systems
- Customer-focused mindset with problem-solving aptitude
- Reliable internet connection for remote training options
- Availability to work evenings/weekends (as needed)
- Background check required upon hire