Job Description
Join Our Team: Weekly Pay & Career Growth!
Exciting opportunity for Customer Service Professionals in Raleigh! Enjoy weekly paychecks, competitive benefits, and a supportive environment. Our hiring event on October 15th connects top talent with premier companies. No experience? We provide paid training! Apply now and start your journey with us.
Why You'll Love Working Here:
- Weekly pay (every Friday!)
- Comprehensive benefits package
- Clear career advancement paths
- Modern downtown Raleigh office
- Employee recognition programs
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders, returns, and account modifications
- Document interactions in CRM systems accurately
- Meet/exceed performance metrics (CSAT, FCR, AHT)
- Collaborate with support teams to resolve complex issues
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Excellent verbal/written communication skills
- Proficiency with CRM software (Salesforce preferred)
- Strong problem-solving abilities
- Ability to work flexible shifts including weekends
- Positive attitude and team player mentality
- Reliable transportation to downtown Raleigh location