Job Description
Join our award-winning call center team in the heart of San Francisco! We're hiring passionate individuals to deliver exceptional customer service with the flexibility of weekly pay. Enjoy competitive benefits, career advancement opportunities, and a vibrant downtown work environment.
Responsibilities
- Handle inbound/outbound customer inquiries via phone and email
- Resolve billing, technical, and service-related issues
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for quality and efficiency
- Collaborate with team members to improve processes
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience
- Excellent verbal/written communication skills
- Ability to type 40+ WPM with strong computer literacy
- Flexible schedule availability (including weekends)
- Positive attitude under pressure
- Valid CA ID for background check