Job Description
Join our award-winning customer service team and launch your career in Oklahoma City! We're seeking enthusiastic individuals to become the voice of our community-focused clients. No prior experience is required – we provide comprehensive training and immediate start opportunities. Enjoy competitive pay, flexible scheduling, and a supportive environment where your growth is our priority. Apply today and start making a difference tomorrow!
Responsibilities
- Handle inbound/outbound calls and resolve customer inquiries with empathy and professionalism
- Document interactions accurately in our CRM system
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics for call quality and resolution times
- Participate in ongoing training programs to enhance product knowledge
- Maintain positive relationships with local business partners
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency (typing, email, navigation)
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to our Oklahoma City location
- Must pass background check and drug screening