Job Description
Join Premier Support Solutions as a Customer Service Representative in Wichita, KS! We're hiring compassionate professionals to deliver exceptional support to our clients. Enjoy weekly paychecks, comprehensive paid training, and a dynamic team environment. No experience necessary—we'll equip you with all the tools to succeed. Apply today and start your rewarding career in customer service!
Responsibilities
- Handle inbound/outbound calls, emails, and chats to resolve customer inquiries
- Utilize CRM systems to document interactions and track resolutions
- Collaborate with team members to address complex customer issues
- Meet/exceed performance metrics for call quality and response times
- Identify opportunities to enhance customer experience and process efficiency
- Adhere to company policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent (college preferred)
- Strong verbal/written communication skills
- Proficient with basic computer applications
- Ability to multitask in a fast-paced environment
- Empathy and patience in customer interactions
- No prior experience required—paid training provided
- Must pass background check and drug screening