Job Description
Join Our Award-Winning Customer Service Team in Milwaukee!
Dynamic Solutions Inc. is seeking passionate Customer Service Representatives to deliver exceptional experiences. Enjoy weekly pay, comprehensive paid training, and a supportive team environment. We offer competitive compensation, flexible scheduling, and growth opportunities for dedicated professionals.
What We Offer:
- Weekly paycheck (no more waiting!)
- Full paid training program
- Comprehensive benefits package
- 401(k) with company match
- Advancement opportunities
Responsibilities
- Resolve customer inquiries via phone, email, and live chat
- Process orders, returns, and account modifications
Maintain detailed customer records in CRM systems - Collaborate with team members to resolve complex issues
- Meet/exceed performance metrics (CSAT, FCR, AHT)
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Strong verbal/written communication skills
- Proficiency with MS Office and CRM software
- Ability to multitask in fast-paced environment
- Positive attitude and problem-solving mindset