Job Description
Join Atlanta Customer Solutions as an immediate-hire Customer Service Representative and kickstart your career in customer excellence! We're seeking passionate individuals to deliver exceptional support experiences for our diverse client base. Enjoy competitive pay, comprehensive training, and a dynamic team environment. Immediate start positions available – apply today to begin your journey with us!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve technical issues, billing concerns, and service disruptions
- Document interactions accurately in CRM systems
- Collaborate with technical teams to resolve complex cases
- Meet/exceed performance metrics for quality and efficiency
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Proficient with Microsoft Office and CRM platforms
- Exceptional verbal/written communication skills
- Ability to thrive in fast-paced environments
- Available for flexible shifts including evenings/weekends