Job Description
Join our award-winning team as a Customer Service Representative and experience the freedom of daily pay! At Premiere Customer Solutions, we value our employees and believe exceptional service starts with happy team members. This full-time role offers competitive hourly wages, comprehensive benefits, and a supportive work environment where your contributions are recognized daily. Our Tampa-based hiring event is your opportunity to launch a rewarding career with immediate financial benefits.
Why Choose Us?
- Same-day pay through our secure payroll system
- Health, dental, and vision insurance (Day 1 eligible)
- 401(k) with company matching
- Paid training and career advancement opportunities
- Modern downtown Tampa workspace with free parking
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently with first-contact resolution
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service processes
- Meet/exceed performance metrics for quality and speed
- Participate in continuous improvement initiatives
- Maintain compliance with company policies and regulations
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Excellent verbal/written communication skills
- Proficient in CRM software (Salesforce experience a plus)
- Ability to multitask in fast-paced environment
- Strong problem-solving and conflict resolution abilities
- Available for evening/weekend shifts as needed
- Positive attitude with customer-first mindset