Job Description
Join ConnectSolutions at our exclusive hiring event in Minneapolis! We're seeking passionate Customer Service Representatives to join our dynamic team. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth in a modern, supportive environment. No experience necessary – we provide paid training!
Why Join Us?
- Industry-leading compensation package
- Health, dental, and vision insurance
- 401(k) with company match
- Employee discounts and wellness programs
- Clear career advancement path
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries and issues using CRM systems
- Document interactions accurately in company databases
- Collaborate with team members to improve service quality
- Meet/exceed performance metrics (call time, CSAT)
- Participate in ongoing training and coaching
Qualifications
- High school diploma or equivalent
- Strong communication skills (written & verbal)
- Ability to navigate multiple software systems
- Problem-solving and conflict resolution abilities
- Comfortable working in a fast-paced environment
- Reliable transportation to downtown Minneapolis
- Positive attitude and team player mentality