Job Description
Are you looking for a rewarding career with no experience required? Apex Talent Solutions is hosting a Hiring Event in Milwaukee, WI, to fill multiple Customer Service Representative positions. We are seeking enthusiastic individuals who are ready to learn, grow, and represent our brand with excellence.
Join a dynamic team where your voice matters. We offer competitive compensation, comprehensive training, and a culture that values diversity and inclusion. Whether you are a recent graduate or looking to switch careers, this is your chance to shine.
Why Join Us?
- Competitive Pay: Earn between $16.00 and $19.00 per hour.
- No Experience Necessary: We provide full training to get you up to speed.
- Flexible Scheduling: Options to fit your lifestyle.
- Growth Opportunities: Clear paths for advancement within the company.
Responsibilities
- Manage inbound and outbound customer inquiries via phone, email, and chat with a focus on resolution.
- Resolve customer complaints and issues efficiently while maintaining a positive demeanor.
- Process orders, returns, and account information accurately.
- Utilize CRM software to track customer interactions and update records.
- Collaborate with team members to improve service standards and workflows.
- Provide product knowledge and technical support to customers as needed.
- Adhere to all company policies and quality assurance standards.
Qualifications
- High school diploma or equivalent required.
- Strong verbal and written communication skills.
- Basic computer literacy and typing skills (40+ WPM).
- Ability to multitask and work in a fast-paced environment.
- Proven ability to stay calm under pressure and handle difficult situations.
- Reliable internet connection and a quiet workspace (for remote/hybrid options).
- Willingness to undergo a background check.