Job Description
Join ConnectPA Solutions as a Customer Service Representative and start your new career immediately! We're seeking dynamic individuals to join our award-winning call center team in Philadelphia. Enjoy competitive pay, comprehensive training, and a supportive work environment with opportunities for growth. No experience necessary – we provide all the tools you need to succeed!
Why Join Us?
- Immediate start date
- Comprehensive paid training
- Health benefits & retirement plans
- Performance-based bonuses
- Modern, collaborative workspace
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism
- Resolve customer issues using CRM software
- Document interactions accurately in company systems
- Meet/exceed quality and productivity metrics
- Collaborate with team members to improve processes
- Adhere to all company policies and procedures
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Ability to work in fast-paced environment
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Availability for flexible shifts (including weekends)
- No prior experience required – training provided