Job Description
Join our dynamic team as a Local Customer Service Representative in Memphis! We're offering immediate hire opportunities with comprehensive paid training to kickstart your career in customer service. Enjoy competitive pay, a supportive work environment, and the chance to make a real impact in your community. No prior experience required – we'll equip you with all the skills needed to succeed. Apply today and start your journey with us!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders, returns, and service requests accurately
- Update customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for response time and resolution rate
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with Microsoft Office
- Positive attitude and problem-solving mindset
- Reliable transportation to our Memphis location
- Willingness to complete paid training program