Job Description
Start your customer service career with Pacific Connect Solutions! We're hiring enthusiastic individuals for our Seattle team with no prior experience required. Our comprehensive paid training program will equip you with everything needed to excel. Join a supportive team environment where your growth matters.
What We Offer:
- Competitive hourly wage ($18-$24) plus performance bonuses
- Full benefits package (health/dental/vision)
- Clear career advancement path
- Modern downtown Seattle workspace
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and troubleshoot technical issues
- Document interactions in CRM systems
- Collaborate with team to improve service quality
- Meet performance metrics for response time and satisfaction
- Stay updated on product knowledge
Qualifications
- High school diploma or equivalent (required)
- No experience necessary – training provided
- Strong communication skills
- Basic computer proficiency
- Problem-solving mindset
- Ability to multitask in fast-paced environment
- Positive, customer-focused attitude