Job Description
Join our award-winning team as a Customer Service Representative in Houston, TX! No prior experience is required – we provide comprehensive paid training to ensure your success. This full-time position offers competitive pay, career advancement opportunities, and a supportive work environment. Help us deliver exceptional customer experiences while building a rewarding career in customer service.
Responsibilities
- Handle inbound and outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products, services, and account information
- Document customer interactions accurately in our CRM system
- Collaborate with team members to resolve complex customer issues
- Meet performance metrics for call quality and resolution times
- Continuously improve product knowledge through ongoing training
Qualifications
- High school diploma or equivalent (required)
- No experience necessary – training provided
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and typing skills
- Positive attitude and customer-focused mindset
- Reliable transportation to our Houston office