Job Description
Join our award-winning customer service team in San Antonio, TX! We're seeking motivated individuals with no prior experience to launch their careers through our comprehensive paid training program. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your growth is our priority. Perfect for recent graduates or career changers!
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and troubleshoot account issues
- Document interactions in CRM systems
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
- Meet performance metrics for customer satisfaction
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent
- Excellent communication skills in English
- Basic computer proficiency
- Positive attitude and patience
- Ability to work flexible hours
- Pass background check/drug screen
- No experience required - training provided!
- Must be authorized to work in the US