Job Description
Are you looking for a rewarding career where you can make a real difference? Apex Support Solutions is hosting a Hiring Event in Oklahoma City, and we want you on our team!
We are seeking dedicated Customer Service Representatives to join our fast-paced environment. You will be the face of our brand, helping clients resolve issues and ensuring they have a seamless experience.
Why Join Us?
- Competitive hourly rate ($18 - $22/hr)
- Comprehensive benefits package
- Professional training and career growth opportunities
- Supportive and collaborative team culture
Don't miss this opportunity to kickstart your career. Walk-ins are welcome!
Responsibilities
- Manage inbound and outbound customer inquiries via phone, email, and chat with professionalism and empathy.
- Resolve customer complaints and issues efficiently, ensuring a high level of customer satisfaction.
- Accurately enter and update customer information into CRM systems and databases.
- Collaborate with team members and other departments to ensure seamless service delivery.
- Identify opportunities to upsell products or services to existing clients.
- Stay updated on product knowledge and company policies to provide accurate information.
Qualifications
- High school diploma or equivalent (GED) required.
- Previous experience in customer service, call center, or retail is preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Proficiency with computers and basic software applications (Microsoft Office).