Job Description
Are you ready to take the next step in your career?
We are holding a special Hiring Event in Oklahoma City for dedicated Customer Service Representatives. Join a dynamic team where your voice matters and your hard work is rewarded. Whether you are an experienced professional or looking to start a new chapter, we provide the training and support you need to succeed.
In this role, you will be the face of our brand, ensuring our clients receive top-tier support and solutions. We value empathy, clear communication, and a proactive attitude.
What We Offer:
- Competitive hourly pay ($16 - $19/hr)
- Comprehensive benefits package (Medical, Dental, Vision)
- Paid training and clear career advancement pathways
- A supportive, inclusive team culture
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
- Resolve customer complaints and issues by identifying the root cause and offering effective solutions.
- Process orders, returns, and account modifications accurately using our CRM software.
- Maintain a deep understanding of company products, services, and policies to provide accurate information.
- Document all customer interactions and transactions in the internal database.
- Collaborate with the sales and technical teams to ensure a seamless customer experience.
Qualifications
- High school diploma or equivalent required; Associate’s degree preferred.
- Previous customer service experience is a plus, but we are willing to train motivated candidates.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-first mindset.
- Proficiency with Microsoft Office Suite and basic computer navigation.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.