Job Description
Join our award-winning customer service team with comprehensive paid training! We're seeking motivated individuals in Oakland to become Customer Service Representatives. No prior experience required – we provide everything you need to succeed. Enjoy competitive pay, full benefits, and career growth opportunities in a supportive environment.
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve billing and technical support issues
- Document interactions in CRM systems
- Meet monthly performance targets
- Collaborate with team members to improve service quality
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Reliable transportation to Oakland office